In view of the sensitivity associated with the Healthcare Information, all our teams work on fully locked down dumb terminal PC’s which don’t have a floppy drive, CD drive or a USB port.We take all compliance related concerns of our customers very seriously and we address them proactively. Our delivery center houses the most technologically advanced infrastructure to handle data security issues. Here is how we go beyond the basics measures:-
In view of the sensitivity associated with the Healthcare Information, all our teams work on fully locked down dumb terminal PC’s which don’t have a floppy drive, CD drive or a USB port.
The teams have restricted remote access to the client’s software applications and tools enabling them to do the work required to accomplish the required services only in a secure manner. Specific client networks are physically isolated and have dedicated firewalls into the client’s network for an additional security.
Full-time in-house security team dedicated to monitoring hacker sites, assessing possible threats. This team ensures Physical security, network security, applications, desktop and voice and data security, Centralized control over enterprise resources, change control, access control and configuration management for minimum disruption in customer service delivery. Rigorous round the year audits are conducted to evaluate threats and develop and implement the relevant counter.
In our delivery center, no one is allowed in without screening and no one is allowed to bring in or take any information capture devices including mobile phones and cameras. The facility is truly locked down with access only to authorized individuals in client specific areas protected by card readers and secure access systems. A 24×7 security force physically guards the facility against any unauthorized access.
We are committed to achieving and maintaining compliance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996. As your trustworthy partner in the chain of carrying patient health information, we have in place specific technical and physical security features for our data system, including identification of authorized users, control of system access, data integrity, and backup/recovery to ensure availability and reliability.
In compliance with HIPAA, security is maintained using a combination of authorized mechanisms and secure socket layer protocol.